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Frequently asked questions
Which plan should I choose?
Editorial uses our signature design with your content, portrait and colors. Custom is a bespoke layout designed around you. Advanced is for clinic teams and integrations. Compare plans.
What will I pay?
See current billing and setup choices on the pricing page. Domain fees are separate.
What do I need to get started?
No account, CV or portrait is required before checkout. After verified payment, your private project link lets you send materials. Custom also asks for design preferences, example sites and any additional notes.
When will my website be ready?
Editorial's 72-hour first-draft target starts after payment and confirmation of complete, usable materials. We email the start time. Custom timing follows brief review. Launch follows our review and your approval, once your domain is connected.
Can I use my own domain?
Yes. Keep a domain you own or choose an available name after payment. We check availability and costs before you approve a separate domain purchase. Free previews do not reserve names.
Can I request updates later?
Maintenance includes small website updates within the service terms. Larger changes and new features are quoted separately.
I already paid. Where is my project?
Use the private link in your order email to send materials and review progress. Can't find it? Open my project to request a fresh link using your checkout email.
Can I cancel future renewals?
Request cancellation in your private project. Editorial and Custom no-setup monthly plans have a 12-payment minimum, then renew monthly until canceled. Other plans end at the paid-period end. A full refund request within 30 days of first payment ends the subscription and waives any remaining minimum. See the service terms for provider-failure remedies and wind-down details.